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SAP cloud embrace helps feed the beast for AWS, Azure

SAP cloud certification for HANA on Azure and AWS extends the software giant’s reach, but also provides another means for enterprises to port massive amounts of data to the two cloud platforms.

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The two biggest public cloud vendors have found yet another way to gobble up customers’ data.

Amazon Web Services (AWS) and Microsoft Azure added capabilities last week to support SAP HANA, opening the door to tens of thousands of I/O-intensive applications to be certified for use on their cloud infrastructures. The partnerships are seen as a boon for the software provider, as well, expanding the SAP cloud reach to meet demand for running applications on platforms its users already embrace.

Microsoft added certification for the SAP HANA in-memory database on Azure, including SAP S/4HANA, with up to 3 TB RAM instances and 12 TB of storage. Not to be outdone, AWS put its X1 instances into general availability, with 2 TB RAM capacity on Elastic Compute Cloud. Amazon also released a list of high-profile customers already using SAP HANA on its platform, including GE Oil and Gas and Kellogg Co.

Nortek Global HVAC in O’Fallon, Mo., was one of the first HANA customers and is looking to virtualize its entire environment as it pulls together several disparate systems across its business units. Nortek has been part of the proof-of-concept work to move its 1 TB HANA application to Microsoft Azure.

With an application the size of HANA, it almost throws your procurement requirements back 15 years because of the amount of disk space that has to be purchased in advance, said Tom Holzem, vice president of IT at Nortek Global HVAC. But this move to HANA on Azure will allow the company to get past those hurdles and add more resources as needed.


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Public cloud vendors jump on serverless computing bandwagon
Azure storage pulls closer to competitors’ archival options
Google cloud security plays catch-up with AWS, Azure
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The two biggest public cloud vendors have found yet another way to gobble up customers’ data.

Amazon Web Services (AWS) and Microsoft Azure added capabilities last week to support SAP HANA, opening the door to tens of thousands of I/O-intensive applications to be certified for use on their cloud infrastructures. The partnerships are seen as a boon for the software provider, as well, expanding the SAP cloud reach to meet demand for running applications on platforms its users already embrace.
Microsoft added certification for the SAP HANA in-memory database on Azure, including SAP S/4HANA, with up to 3 TB RAM instances and 12 TB of storage. Not to be outdone, AWS put its X1 instances into general availability, with 2 TB RAM capacity on Elastic Compute Cloud. Amazon also released a list of high-profile customers already using SAP HANA on its platform, including GE Oil and Gas and Kellogg Co.

Nortek Global HVAC in O’Fallon, Mo., was one of the first HANA customers and is looking to virtualize its entire environment as it pulls together several disparate systems across its business units. Nortek has been part of the proof-of-concept work to move its 1 TB HANA application to Microsoft Azure.

With an application the size of HANA, it almost throws your procurement requirements back 15 years because of the amount of disk space that has to be purchased in advance, said Tom Holzem, vice president of IT at Nortek Global HVAC. But this move to HANA on Azure will allow the company to get past those hurdles and add more resources as needed.

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“We’re trying to get rid of the plumbing,” Holzem said. “Why should we keep up with what Microsoft and even AWS is good at doing for you?”

Being a Microsoft shop helped with the transition, but the size limits of running on AWS — which have since been raised — led the company to use Azure for its move. Nortek is still in the quality-assurance stage and hopes to have the Azure environment running by the fourth quarter of this year.

SAP finds new homes in the cloud for HANA

SAP, though it has its own hosted cloud with SAP HANA Cloud Platform, is not in the infrastructure as a service business. Support on Azure and AWS allows the company to focus on its applications, while extending its reach to new regions and markets, said Massimo Pezzini, Gartner vice president and research fellow for applications architecture and infrastructure strategies.

SAP represents a huge market for the public cloud providers, as Gartner estimated there are as many as 35,000 medium to large-sized organizations running core ERP processes on SAP.

“They invest billions of dollars to run as many workloads as possible, whether it’s from AWS, Microsoft or a third party,” Pezzini said. “This is very much in the logic of the infrastructure as a service model to consume as much of your infrastructure as possible.”

It also shows a growing acceptance for moving business-critical applications to the public cloud — not just in bits and pieces of applications, but as entire suites.

“Two or three years ago when I was speaking with CIOs, they used to say, ‘When it comes to e-commerce, email [and] CRM, I’m fine going to the cloud, but over my dead body is my core [competency] ever going into the cloud,'” Pezzini said. “Now, we’re seeing this attitude change.”

The audience for these new services is almost exclusively existing SAP customers, but this isn’t a turnkey service to compete with the type of hosting options that have been around for decades, said Robert Mahowald, IDC group vice president for applications and cloud. It may take away some the management below the hypervisor, but oversight still is needed to patch and refresh these applications, and it could take between six months and a year to move the entire system if customers are using older versions.

Many customers will have already gotten their feet wet with Azure or AWS, but SAP’s seal of approval that the platforms are powerful enough and cost-effective provides the type of assurances customers will need to make the move with HANA applications, Mahowald noted.

This is part of the rationalization process for many big companies, he said, asking the question: “Does this provide important core value to run this here in place, or is it a drain on resources?”

Besides Azure and AWS, support for HANA is mixed among other cloud providers. IBM added HANA support to SoftLayer in the U.S. last November. Google often is cited as the third major hyperscale public cloud provider, but it was not part of the support rollouts in conjunction with last week’s SAP user conference, and there are no indications it plans to add support anytime soon.

This illustrates a continued troubling sign for Google, that it has been unsuccessful in building out its independent software vendor (ISV) and partner ecosystem, Mahowald said. That’s important not just because customers want these services available on cloud platforms, but because it provides a level of gravity to bring in related workloads.

“If you’re going to be a winner in the mega cloud game, you have to have an application portfolio — it has to be organic and you have to have big-name customers and big ISV partners,” Mahowald said. “Google has an app portfolio, but it’s a little bit lightweight.”

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Public cloud vendors jump on serverless computing bandwagon

Serverless computing is all the rage with cloud providers, and tools such as AWS Lambda may change the way resources are utilized — though it’s still early days.

public-cloudServerless architectures are the latest craze among cloud providers, but this nascent approach to harnessing public cloud resources may be one trend deserving of all the hype.

Amazon Web Services (AWS) was the first to introduce so-called event-driven, serverless computing resources with AWS Lambda in 2014. The service remained largely unchallenged until this year, with IBM, Google and Microsoft each rolling out their own iterations. All are trying to get ahead of a market where users increasingly offload responsibility to cloud providers, while also seeking more granular control of resource allocation.

The idea behind such serverless services is that developers deploy their code without having to worry about procuring, provisioning or managing any underlying resources. Of course, there are servers in serverless architectures somewhere in public cloud vendors’ massive data centers, but such abstraction allows both the user and the provider to achieve greater efficiencies and focus on what they each do best.

“In this case, the hype is definitely warranted,” said Dave Bartoletti, principal analyst with Forrester Research.

Applications are traditionally designed in monolithic fashion that wraps all the code into one big piece. Serverless architectures allow developers to chop their app into smaller pieces and deploy them in highly scalable fashion on an elastic infrastructure — even more easily than with containers, Bartoletti said.

A common example for the merits of these serverless computing models is uploading a photo to a website. An instance could be spun up and a developer could write a large string of code with a host of responsibilities, including launching a folder, resizing the images, making a backup copy and ensuring the image loads properly.

Alternatively, the developer could write a snippet of code and use a Lambda function to watch a directory, execute the code and upload the image. The user only pays for the milliseconds this function runs, rather than the minutes or hours that cloud platforms otherwise require to run an instance.

Serverless computing, then, is less about the technology than it is about pricing and packaging, explained Andrew Reichman, research director at 451 Research. It has the potential to change how resources are used, more closely linking the infrastructure and app developer platform, existing somewhere between infrastructure as a service and platform as a service (PaaS).

“It’s a huge leap forward to rent [a server] by the hour or minute, but realistically, even that is less granular than what you need,” Reichman said. Ultimately, users want to “do the computing [they] need and actually pay for it when [they] actually use it, rather than pay and sit waiting for a job.”

It can be difficult to know which server to choose for a job because of the uncertainty around demand, Reichman said. Even though it may not be a typical five-year commitment in a private data center, developers are still forced to make a decision on a server to program their workloads.

Google, Microsoft and IBM follow Amazon’s lead

Lambda remains the best example of the potential of serverless computing because of Amazon’s sizable lead in the market, longer track record and reputation among users. Google began alpha-testing Cloud Functions in February, but has been tight-lipped about it. IBM followed in March by adding OpenWhisk to its PaaS offering Bluemix, though that service is currently listed as experimental. Microsoft closed out the flurry of releases at the end of March by adding Azure Functions, currently in preview.

Serverless architectures didn’t begin with Lambda, though — much like how containers existed long before Docker. In fact, some cloud vendors have taken to rebranding existing services as serverless amid all the hype. At its recent user conference in San Francisco, Google cited at least four serverless products in Google Cloud Platform, including App Engine, its PaaS offering first introduced in 2008.

Amazon hasn’t disclosed the growth rate for Lambda, and it’s still seen as a service for early adopters, but it is being implemented by high-profile customers Netflix, Capital One and MLB. Popular use cases include functions for serverless data processing, coordinating with Simple Storage Service via an API Gateway to run microservices for Web applications, using it to make Internet of Things devices as a development platform and providing connective tissue for myriad AWS environments.

The x86 revolution allowed for lazy app design because efficiency was irrelevant when a server was sitting idle 90% of the time, but now, serverless architectures are reversing course and getting deep into optimization, Reichman said. It’s somewhat reminiscent of the early mainframe days of using punch cards and scheduling jobs to execute, he added.

Still early days

Tools like Lambda are hard for many IT pros to wrap their heads around, especially for those primarily evaluating price versus performance between on premises or public clouds, said David Pippenger, senior server operations engineer at GREE Inc., a San Francisco-based gaming company.

There are some really easy use cases, but the real potential lies down the road, Pippenger added.

“The whole analogy about cloud being like turning the dial to get more water — we’re getting closer and closer to that.”

GREE has used Lambda, but the company is still getting used to the service. The gaming company originally intended to use it as triggers during a migration from Amazon Relational Database Service (RDS) to DynamoDB, but eventually scrapped that plan. RDS was in a virtual private cloud, and the number of extra steps needed to make sure the transfer was secure while using Lambda over the public Internet made it prohibitive, Pippenger said.

Though some of those security access controls have apparently improved, it’s those types of examples that underscore its infancy. “It’s not quite ready for prime time,” Pippenger said.

Lambda only supports certain types of events, and while the big selling point is being able to just write code and go, today, it only supports Node.js, Python and Java. To get more production use cases, it would be helpful to see more service-level agreement language around latency guarantees, Reichman said.

Before evaluating a serverless computing approach, companies should survey their developers to understand how much their current applications might benefit; there’s no need to waste time doing a task that can be better handled by a microservice, Bartoletti said. For new apps, developers should be looking at microservices architectures, but proceed with caution because of the added complexity with dividing processes into smaller bits that may run all over the place.

It’s not easy to retrofit for legacy applications and should be limited to companies working in a DevOps mode with cloud-native architectures, Reichman said.

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Spot cloud security strategy flaws before it’s too late

From compliance to encryption, there are many boxes an organization needs check to ensure its public cloud is secure. Use this flow chart to kick start that critical process.

cloud_mobileThere are certain public cloud benefits that seem undeniable. Organizations that embrace cloud platforms often see a number of advantages — both from a business and technical standpoint. These range from reduced capital expenses to increased flexibility and scale. But, in the realm of IT security, the public cloud still gets a bad rap.

While perceptions are starting to change, many enterprises are still wary of the public cloud when it comes to application and data security. For some IT pros, the thought of relinquishing control to a third-party cloud provider seems like the stuff of nightmares. But, with the right security strategy in place, the public cloud can be just as, if not more, secure than traditional on-premises environments.

Of course, you can’t create a solid public cloud security strategy overnight. There are a number of critical decisions to make and steps to take before you can ensure your cloud data is safe.

Compliance standards, for starters, are a big one. Organizations in vertical markets, such as healthcare, need to make sure their cloud environments — and cloud service providers — comply with regulations such as the Health Insurance Portability and Accountability Act. Other industries, such as financial services, need to pay particular attention to Personally Identifiable Information guidelines.

Beyond compliance, IT security teams need to identify their unique application security requirements and determine whether traditional security approaches — such as user IDs and passwords — are enough to keep data safe. In many cases, more advanced security practices, such as proactive monitoring and identity and access management, will be a must — especially for new applications.

To meet these needs, organizations should consider using the cloud-native security systems each public cloud platform provides, such as Amazon Web Services’ Identify and Access Management service. Third-party security products can also help meet these needs, but integration could be a challenge.

Organizations that don’t think they need to meet compliance regulations, or that are comfortable with their security strategies, should review their cloud security framework to ensure 100% confidence in that stance. When the integrity of enterprise data is on the line, it’s always worth a second look.

Even after crafting a cloud security strategy, the work doesn’t stop there. Ongoing and automated security testing, and integrating security into your day-to-day IT operations, will be critical to keep the bad guys at bay.

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Hybrid cloud benefits outweigh cons, say IBM customers

The benefits of a hybrid cloud transition outweigh complex integration challenges, according to IBM execs, users and industry watchers at the company’s annual InterConnect event.

hybrd cldLAS VEGAS — IBM has hitched a few more horses to the hybrid cloud bandwagon the company has been riding the past few years, as evidenced by a handful of recent buyouts, partner deals and new product pushes.

Even though adopting a hybrid cloud isn’t easy, the complexity involved with managing hybrid environments is worth the trouble, because it can give enterprises a leg up on their competitors. Thattheme around hybrid cloud benefits— with challenges — resonated among IBM, its partners, industry watchers and end users at this week’s IBM InterConnect conference here.

IBM sees almost all of its customers are in a hybrid cloud environment now, or are soon headed there.

“They are really trying to move to a hybrid cloud environment and take advantage of all the investments they have made,” said Robert LeBlanc, senior vice president, IBM Cloud, speaking at a press event at the show.

Hybrid cloud means extending out from existing data centers, “and doing it in a seamless and consistent fashion,” he said.

In addition to the much-publicized partnership with VMware announced this week, other moves include the purchase last fall of Cleversafe.

In 2015, IBM had more than $10 billion in revenue from what it categorizes as cloud computing, but it is still early for what LeBlanc said will be a long-term transition to hybrid cloud. The goal is to take the important applications running in enterprise data centers, and extend some of them to the cloud, “and combine it in new and unique ways,” he said.

Manulife, a financial services and insurance company headquartered in Toronto, built a global integration platform with IBM as part of its move to a hybrid cloud model.

“This was hard work,” said Mark Ouellette, vice president of global technology office at Manulife. “Like any large, complex project, you run into some issues, and it is not [so much] what the issues are, but how the team reacts to them.”

Much of the company’s data was buried in old, legacy systems, and the project goal was to pull it out and use it for new applications to interact with customers digitally, Ouellette said during a session here at InterConnect.

“From an IT infrastructure standpoint, we have just about one of everything — from mainframe to distributed client-server and any tool you could possibly imagine,” he said. “They key is, how do you tie that all together?”

Ouellette asked IBM if it had done something similar with other global customers that also had multiple divisions sharing the same assets. But Big Blue had no other cases it could share.

“Time spent upfront in the design stages paid dividends later,” Ouellette said.

A lot of time was spent figuring out how to integrate the company’s three divisions in Canada that all share assets before patterns were built.

“We wanted to build the platform so it could support logically isolated integration for each of those areas,” he said.

The biggest challenge came from networking. When the integration platform was moved to SoftLayer, a lot of work was done to integrate SoftLayer and Manulife’s on-premises data center.

“That turned out to be more complicated than any of us ever understood when we went into it,” Ouellette said.

Middleware was the easy part, and it took just a day or two in the process, he said.

The hybrid challenge

About three quarters of the enterprises leading the way with hybrid cloud agreed it is not easy, and it “introduced greater IT management complexity into their environment,” while also causing greater security concerns. That’s according to a study released earlier this month from IBM’s Center for Applied Insights.

“They are getting better business value, but they are feeling more challenged by the complexity and security,” said Susanne Hupfer, senior advisor at IBM’s Center for Applied Insights, here at IBM InterConnect, and co-author of the study, Growing up hybrid: Accelerating digital transformation.

“They are getting past these challenges, despite the concerns they have about them,” she said.

The hybrid cloud benefits for what the study called “frontrunners” are felt across the enterprise, with 85% of them saying hybrid cloud is accelerating digital transformation in their organization, with greater efficiency and productivity.

Nearly all the frontrunners also said hybrid cloud is reducing costs — they are 1.7 times more likely to see a cost reduction, compared with the enterprises the study called “chasers.”

“These organizations that are doing hybrid, they are not going to all cloud — they believe there is value in that blended environment,” Hupfer said.

Hybrid cloud could help Edmund Quintana’s goal of 100% mobility for IBM Maximo Asset Management at JFK International Air Terminal in Jamaica, N.Y., where he is senior manager of baggage and IT systems.

“I need to be in the cloud; I cannot lock myself into the data center,” he said.

Right now, though, he uses Maximo and WebSphere on premises without hybrid cloud benefits.

“I’ve been lobbying for cloud solutions for WebSphere and the entirety of Maximo, but I can’t convince my peers that it is safe,” he said.

Changing the culture

The cultural undertaking of convincing leadership that hybrid cloud is the way to go heads the list of challenges for Rangesh Shah, a software engineer for applications software at The Prudential Insurance Company of America in Minneapolis.

His company runs a lot of Web services — all of it on premises.

“I want to get the big picture and explain to management what [our] industry is doing, and convince them to move toward hybrid,” he said.

The “cultural challenge” he described is focused mainly on concerns about security in the cloud.

“We are an insurance company, so security is a big thing for us,” he said.

Once he begins the move to hybrid cloud, Shah said he’s not able to predict some of the pain points, but did say he foresees a lot of work.

“We have lots of moving parts, and I don’t know how they will all integrate,” he said. “We don’t know about them all, because we are still on-prem.”

The study did find that frontrunners use hybrid cloud for mobile projects, with 83% of them saying hybrid cloud is essential for mobile initiatives.

“Time and time again, we are finding that mobile and cloud go together very nicely,” Hupfer said.

It is that concern about security that is keeping applications on premises at JFK International Air Terminal.

“If we go to cloud, how secure is cloud?” That is the question Quintana keeps hearing. “We need to know how secure it is if we bring our stuff to the cloud.”

But Quintana is not convinced on-premises instances are safer.

“We’re dealing with so many systems, between the airline systems, the common use [and] the baggage system, we are going to be more effective and flexible if we bring, for example, Maximo into the cloud.”

He’s sold on hybrid cloud because of the flexibility he feels it will offer. Without using the cloud, “it’s harder for mobility, because I have to open a port and things like that; I can be more flexible if I have my enterprise-wide application in the cloud versus being on premises.”

Hybrid where it makes sense

Hybrid cloud means putting workloads where its purpose is best served — making sure the right service is used for the right workload at the right time with the right level of security, according to Judith Hurwitz, president and CEO of Hurwitz and Associates, based in Needham, Mass.

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Bridge the VMware and AWS hybrid cloud gap

Integration is a common challenge when deploying hybrid cloud — and bridging VMware and AWS is no exception. Luckily, the right mix of tools can help.

 Wanting the best of both public and private cloud, enterprise IT teams are increasingly pursuing a hybrid cloud strategy. As they do, many will likely attempt to bridge their VMware-based private clouds to public cloud market leader Amazon Web Services. And while the two companies have different cloud strategies, there are certain tools and steps that can help IT pros link them together.

VMware and AWS: Two different hybrid cloud views

VMware and Amazon Web Services (AWS) appear to have different long-term views for cloud. While Microsoft Azure or Rackspace delve deeper into the private cloud market, it appears AWS will remain fully committed to public cloud.

On the other hand, VMware’s cloud management and cluster virtualization technology points to the company maintaining a strong focus on on-premises IT. This may have stemmed from VMware’s vCloud Air, which struggled to compete against the top three public cloud players — AWS, Azure and Google. In October, VMware’s parent company EMC said it planned to merge its Virtustream unit with vCloud Air. But that deal came apart with the announcement of the Dell acquisition.

Still, AWS is the largest public cloud provider and VMware has its huge install base of virtualized systems. The marriage of the two technologies is likely to be popular, so it’s worth exploring how to simplify VMware and AWS integration.

Key tools for building a VMware and AWS hybrid cloud

Both VMware and AWS have taken steps to make their products easier to implement together, simplifying and deduplicating management tasks to reduce errors and extra work.

However, using VMware and AWS together often implies an “either/or” management approach. With all the questions surrounding vCloud Air, VMware seems focused on extending vSphere and vRealize to manage the public cloud, while protecting the private cloud segment from absorption into public clouds. AWS, on the other hand, is looking for ways to bridge networks and data across cloud boundaries, making its interface transparent and easing long-term transition to its cloud.

AWS addresses networking with itsVirtual Private Cloud, which controls logically isolated networks.AWS’ Direct Connect can help organizations bridge the AWS cloud and their data center or colocation facility. IT teams can install the AWS Storage Gateway software on a data center server to create a caching gateway that can be mounted as an Internet small computing system interface device.

AWS Identity and Access Management provides cross-boundary security for identity federation, and AWS Directory Service can link to an in-house Microsoft Active Directory. AWS OpsWorks provides application management, and can be integrated with AWS CloudWatch to provide instance scaling across a hybrid cloud, while AWS CodeDeploy automates updates across both public and private infrastructure. For image migration between VMware and AWS environments, AWS’ VM Import/Export service translates images between AWS Elastic Compute Cloud instances and on-premises VMs. IT teams can also install an AWS Management Portal for vCenter in the vSphere Client.

What VMware brings to the table

VMware vCenter Server provides clustering and load balancing in the virtualized pool, which is a crucial step in evolving virtualization toward a private cloud. VShield adds the security environment and vCenter Chargeback creates a pay-for-what-you-use system.

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Google cloud security plays catch-up with AWS, Azure

New Google security certifications are welcome, if belated, additions to the cloud platform, providing assurances to enterprise customers about protecting their data.

Google has added security compliance standards to its cloud platform, a critical step toward greater inroads with the enterprise market.

Google last week added International Organization for Standardization (ISO) 27017 certification for cloud security and ISO 27018 certification for personally identifiable information stored in the cloud, in addition to its existing ISO 27001 certificate that’s been renewed for the fourth year. The standards basically serve as an assurance to customers that Google has taken specific internal measures to secure its users’ data.

The certifications already had been received by Amazon Web Services (AWS), Microsoft Azure and IBM SoftLayer, among others.

A few years ago, security was a primary concern for enterprises, but cloud adoption continued at a rapid pace, mostly around testing the platforms. That’s changed, as enterprises are more comfortable with the idea of workloads in public clouds and the benefits of asset management on those platforms, said Adrian Sanabria, senior security analyst at 451 Research.

“It’s being seen as a foregone conclusion,” Sanabria said. “Everybody is using cloud, and the only question is, how much are they going to use it and what are they going to use it for?”

Still, enterprises need to see certain regulations and standards before they can put anything in the cloud. “You can’t even talk with a business if they’re required to have those certifications and you don’t have them,” Sanabria said.

ISO 27017, which first became available late last year, centers on Google cloud security roles and ensuring networking is in place so that unauthorized parties can’t access customers’ data. It also requires the vendor to provide customers with adequate monitoring tools.

ISO 27018 focuses on privacy practices for customer data and compliance. It prevents the vendor from using data for advertising and provides protection from third-party requests.

Third-party scrutiny and protection of data sets is a hot-button issue, and customers will need these kinds of assurances before adopting big data services, said Renee Murphy, principal analyst with Forrester Research. It’s a positive step for Google, which is usually the last to comply with security certifications.

“If you want to get into the cloud space and want to do enterprise cloud, you should at least be able to prove you’re compliant,” Murphy said.

Typically, Google doesn’t act until it reaches a critical mass of customer demand, she added. It’s also far from being ready to take on deeper compliance structures, such as FedRAMP — Google Cloud Platform is not FedRAMP-compliant, but Google App Engine is.

“They definitely let demand push them in that direction,” Murphy said. “They don’t go out there to create demand the way AWS does.”

Not including the limited FedRAMP compliance, Google now lists nine different privacy and security standards it meets for its platform — far fewer than either AWS or Azure.

Google Cloud Platform services covered by these certifications include Cloud Dataflow, Cloud Bigtable, Container Engine, Cloud Dataproc and Container Registry. Compute Engine, App Engine, Cloud SQL, Cloud Storage, Cloud Datastore, BigQuery and Genomics, which were previously audited as part of ISO 27001 compliance, will be part of the additional certifications as well.

Though it’s important to businesses, ISO standards can’t truly be certified in the same way some others are, Sanabria pointed out. There is no certification body to assess against those standards, so it doesn’t go beyond the third-party audit.

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LogicWorks For AWS Releases Cloud Patrol Automation And Security Solution

LogicWorks has announced a new solution to augment its managed cloud services with automation and security tools. Cloud Patrol, released today for LogicWorks and Amazon Web Services (AWS) customers, aims to bridge the gaps between developers, operations and security roles.

LogicWorks is a member of the AWS Premier Partner Network, with competencies as a Managed Service Provider (MSP) as well as DevOps, Healthcare, Marketing and Commerce. Managed cloud services from Logicworks include providing strategies and assessments to see where you are now and help with developing a roadmap to get you into the cloud.

Cloud Patrol has two core components to its service: automation and security. The Cloud Patrol automation solution provides DevOps tooling to use and a central management portal for delivering services. The Cloud Patrol security solution enables the security team with operations and automated tests.

By building out the automation solutions around LogicWorks competencies in AWS, and leveraging infrastructure that is seen and utilized most frequently by cloud consumers, Cloud Patrol becomes an important tool for quickly and reliably implementing core cloud infrastructure.

Templates can be used for instantiating core services and popular configurations, and by utilizing the automation services in Cloud Patrol those services are not just spun up but also configured properly to ensure consistent and secure implementations.

“Since many consider data to be a company’s crown jewels, IT teams feel an enormous amount of pressure when interacting with data environments,” said Jason McKay, CTO and SVP, Logicworks. “Cloud Patrol alleviates that pressure and adds security, automation and reporting elements to AWS cloud environments, allowing IT administrators to focus on optimizing other aspects of their infrastructures.”

Cloud Patrol is not a static solution; instead, it’s a constantly evolving set of tools. As AWS brings on additional services, LogicWorks brings them into the fold, developing automation scripts and secure configurations for those services.

Cloud Patrol is available now for LogicWorks and AWS customers. Pricing information is available by contacting LogicWorks.

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Natero’s New Customer Success Management Platform Targets SaaS Providers

Natero began offering its customer success management (CSM) platform today. The company says that its solution merges machine learning for predicting behavior and big data customer analytics into a single product.

natero-logo_w_195“Using Natero, SaaS providers will know which of their customers are struggling and which are succeeding, allowing them to significantly increase customer retention and identify accounts that are ripe for expansion,” said Craig Soules, Founder & CEO of Natero.

Natero pulls data from multiple sources, and scales in real time to avoid any performance issues. Integrated platforms include customer relationship management (CRM) systems such as Salesforce and Hubspot, customer support systems like Zendesk and Freshdesk, subscription billing systems like Recurly and Zuora, as well as financial systems like Braintree, Quickbooks, and Xero.

With all of the data, Natero allows account managers to define ideal, or typical milestones and events that successful customers use. If a new client is taking a long time to get through initial setup, or another key step, they may be having technical trouble, or other issues. By proactively seeing this occurring, SaaS companies can reach out to those customers with assistance, or new products to ensure success and reduce churn.

As new data comes in, Natero’s predictive alerting can build new potential models and triggers, or improve existing ones, instead of just reporting on models already created. With a dashboard that shows all data together, from when the client last logged on, to whether they make payments on time, to whether they have any support tickets open, account managers can see what is happening, and where an intervention might make the difference between losing and keeping a client.

“Our groundbreaking machine-learning engine will even notify CSMs what customer factors are triggering those alerts, which gives them a great starting point to drill into a client account and learn what is happening,” Soules explains.

The platform offers a way to create customized customer health scores. Users can pick which metrics they want to include and which they want to ignore for each particular score. That way, a report can focus on specific details, or include lots of data.

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The Top Secret Details Regarding Hybrid Cloud Of Cloud Computing That Most People Do Not Know About

Introducing Cloud Computing Hybrid Cloud

In Cloud Computing Public cloud platforms supply a best environment for such testing. Public and private clouds are formed to be utilized independently of one another.They are similar in many ways but very different in certain critical aspects.

Top Secrets of Hybrid Cloud in Cloud ComputingWhile integration has emerged among the main avenues by which solution providers may add value within the age of the cloud there’s still loads of debate over where those integrations ought to be executed. Increasingly, as companies start to understand that they can use a mix of different platforms to fulfill different small business requirements, the hybrid cloud will develop into the foundation for computing.

Private clouds come in distinct forms and will generally supply a finite degree of flexibility. The hybrid cloud environment is, in addition, effective at providing on-demand, externally-provisioned scalability.

The Advantages of Cloud Computing Hybrid Cloud

There’s generally a reasonably clear distinction between the types of services that may be maintained on a public cloud and also the ones that ought to be kept on an exclusive system. Intranets and dedicated networks are from time to time used too, within the case of the private cloud, by way of example. In this manner, the usage of public cloud will generally really be to supplement in-house requirements. Applications first have to be constructed for the cloud, but must then be designed with portability in your mind to allow them to operate in various clouds.

In several cases, workloads slated for hybrid cloud should be redesigned to deal with the particular providers’ APIs. It’s an important reason cloud computing, contrary to other initiatives, is anticipated to succeed. Cloud computing gives a new small business paradigm for resources.

Cloud computing is among the most famous subjects discussed within the mobile industry today. It is a relatively new business model in the computing world. Cloud computing is generally confused with several other similar computing paradigms. It has evolved in recent years.

The most important benefit of utilizing a public cloud, rather than creating a private cloud, is simple and inexpensive set-up. In these cases, a public cloud offering will probably earn more sense. The lightning-fast development of hybrid cloud usually means the conventional wisdom of the couple of years back is already obsolete. If this’s the instance, the single real option is to continue to make use of the public cloud alone.

Hybrid clouds might be operated at any given time whatsoever, from any region of the world. Therefore, they can be cost saving. Hybrid clouds are made in a way as to quickly scale the firm’s needs. Among all the models, it seems to currently have the lowest adoption by enterprises.

There are only two big benefits for businesses by doing this. Nonetheless, public cloud providers are usually far larger and are going to be able to scale far more swiftly and effortlessly. An increasing number of public cloud providers are providing hybrid services. In this kind of ecosystem, providers and consumers of cloud providers participate in common small business processes.

That business needs network access to buy and configure the cloud solutions, and also to manage and operate its site, and its own clients need network access to utilize the site. Frequently, these services must be covered. Normally, the additional solutions are software solutions, but they don’t necessarily possess the essential cloud computing characteristics. They may in turn be cloud services.

What the In-Crowd Won’t Tell You About Cloud Computing Hybrid Cloud

A hybrid cloud involves many different public and private options with numerous providers. Utilizing the hybrid cloud would likewise save the business the additional expense of purchasing exclusive server hardware which might otherwise be necessary. Pricing could be complex, and will vary widely between suppliers.

New Questions About Cloud Computing Hybrid Cloud

While working within the cloud is extremely beneficial to companies, it isn’t without its risks. With IaaS, developers may nevertheless have major control over goods and platform choices, but they’ll have little if any control with PaaS or SaaS.

The Cloud Computing Hybrid Cloud Game

Application-to-application integration may possibly not be possible for a lot of legacy apps. The user of the cloud service or extra service may have a PC or possibly a device for instance a tablet, a PDA, or even a mobile phone. Now, lots of cloud service providers keep up their own proprietary series of APIs. The application may be accessed from just about any device linked to the Internet for instance a personal computer or maybe a smartphone or perhaps a tablet.

The Benefits of Cloud Computing Hybrid Cloud

As an example, a business might use cloud services to implement an internet site in order to present its customers product info. At this time, it’s safe to say that if vendors or analysts discuss hybrid cloud computing, they may indicate either of those 2 ideas. IBM has a complete lot of numerous entry points and as a huge company they’re trying to exploit all of them, she added. It is a great brand, it’s a great company, he said.

Usage of various components may have to be measured separately. Computing resources might be shared in the infrastructure, platform, or application level. The consumer doesn’t need to be concerned about resource configuration, and probably does not have any ability to change it anyway.

HPE’s Verity Suite Framework Offers Compliance In The Cloud And On-Prem

Hewlett-Packard Enterprise (HPE) today announced the launch of a suite of HPE-Logo_w_195applications and services that helps businesses manage and govern data. The HPE Verity Suite provides a management platform for governance of information, but it also establishes a framework that allows the use of modules to extend the capabilities of the platform. The first of these modules is the HPE Verity Information Archiving, which helps organizations manage and control data by streamlining the archiving process.

By utilizing this framework and module approach, HPE addresses the problems that arise from having multiple solutions in place for monitoring and managing organizational data. This data is often housed in different silos, meaning that it’s separate from other organizational data.

Typically, problems with data silos are a proliferation of management tools and data sources that are unaware of related organizational data. Instead, the HPE Verity Suite provides one interface and one suite of applications to bring information across from all the different silos, whether they are video, audio, social media, email, or archives.

HPE Verity Information Archiving offers mid-level organizations an option to resolve some of the issues that they face in backing up and maintaining compliance records. Even though these organizations are smaller than large enterprises, they have many of the same issues in regards to compliance efforts and the operations that surround the exporting and archiving of data. HPE Verity Information Archiving provides a mechanism to simplify the processes of analyzing data and backing it up, storing it off to archives, or deleting data based on compliance needs and organizational rules.

Another problem this helps to resolve is that of data sovereignty. Many countries have a high demand for these types of data solutions, however they find limited options that comply with laws regarding data sovereignty, which specify where data can reside. These laws prevent companies from storing their data in cloud services that are hosted outside their own borders. The HPE Verity solution minimizes this by deploying into local data centers.

HPE Verity Suite can be installed on HPE Helion/OpenStack private clouds as well as the Amazon Web Services Services (AWS) public cloud.

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